Chits Floral House Shipping Policy 🚚

At Chits Floral House, we strive to provide the most beautiful arrangements and reliable delivery service. Please be aware that external factors such as weather conditions, traffic, and unexpected flower supply shortages may occasionally affect our service quality. In these rare instances, we promise to work diligently to resolve the problem as quickly and effectively as possible.

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Delivery Time Window

 

We provide a 2 to 4-hour time range for delivery. This window accounts for the unpredictable traffic conditions often encountered across most Metro Manila areas.

• Exact Time Requests: If you request an exact delivery time, we will make every effort to comply, but we cannot guarantee or be legally bound to honor such a specific request.

• Late Deliveries: Should a delivery be delayed, we will inform the sender immediately and provide details regarding the cause of the problem.

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Recipient Unavailability

 

If the intended recipient is unavailable at the delivery address:

• We will turn the package over to a known person in the area or neighborhood only after obtaining consent from the sender or the recipient.

• Requesting a new location or rescheduling the delivery within the same day may incur an additional fee. Please note that such a change may forfeit our quality insurance, as the flowers could be exposed to heat or harsh conditions for an extended period.

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Delivery Fees

 

• Metro Manila: We proudly offer free delivery within Metro Manila areas.

• Outside Metro Manila: Additional fees will apply to areas outside of Metro Manila, including Bulacan, Rizal, Cavite, and Laguna. These fees are rated based on the distance from the Chits Floral House shop location.

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Contact Us

 

If you have any questions regarding this shipping policy, please contact us:

• Email: chitsflowers@gmail.com